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bignerdgames.com

bignerdgames.com

The Fastest in Technology and Customer Support
Highly Trained Customer Support

bignerdgames.com is comprised of a group of agents whom are at the ready to answer your inquiries, all at the drop of a hat. We have a team of agents that will leave you more than satisfied with our services. Any question, concern, or problem that you may have, we have the answer right at our fingertips.

Get Connected Immediately

bignerdgames.com makes getting ahold of an agent easy and quick. You can send us an email at [email protected]. Or you can even visit our FAQ page to see if we have already answered your inquiry. You can call us at +1-855-768-0492 +44-808-196-7808. For immediate help you can use our Live Chat Support.

Precise and Detailed Solutions

Our belief at bignerdgames.com is that every single agent we have will leave you with the feeling that we have not only done our best to get you the answers that you needed, but to treat you like a valued and satisfied customer.

Technical Experts and Customer Service

bignerdgames.com sends our customer service agents and technology experts to multiple aggressive training seminars where they become acquainted with the newest and fastest techniques to solve your problems, even quicker then we already do. With the world changing as fast as it does every day, we want to be on top of the newest and quickest solutions for your sole benefit.

OUR MISSION

Our mission here at bignerdgames.com is to make sure that we reach as many customers as we can to get them the assistance they need. We have an aggressive training program that involves every possible scenario you can come up with. We aim to please you like no other company.

OUR VISION

bignerdgames.com’s vision is to have customers all over the world stating how wonderful they were treated and how they will definitely come back to us with any concerns. We have been recognized as one of the best technology and customer service companies in our field to date.

About Us

The Most Reliable Agents in the Business

bignerdgames.com has the quickest, most reliable team of customer service and technology experts. We can solve any problem, concern or inquiry you may have. We train our agents aggressively and extensively. They are sent to training seminars each year to upgrade their skills and expertise. We have a call center that is open 24/7 at +1-855-768-0492 +44-808-196-7808 or you can send us any concerns here at [email protected].

Live Chat Support is also available.

Frequently Asked Questions

bignerdgames.com - We will do our very best to go above and beyond what you are expecting from a customer service company. We will show you that we are the best. We will always provide you with the answers that you are looking for, in the shortest and quickest way possible. No one likes to have concerns or problems while online and we aim to make sure you can solve this quickly so that you can get back to your regular routine. We want everything to go smoothly for you so, if you cannot find the answer you need on our FAQ page then please either shoot us an email at [email protected] or call us at +1-855-768-0492 +44-808-196-7808.

Q: I have a question about upgrading my account?

A: If the answer you are looking for is not on our FAQ page, then please call us at +1-855-768-0492 +44-808-196-7808 or send us an email at [email protected] and we will be happy to assist you with any questions that you may have.

Q: How can I cancel my membership?

A: If you want to cancel your membership with us you can email us at [email protected] call us at +1-855-768-0492 +44-808-196-7808, or speak to one of our representatives about it via Live Chat.

Q: I only wanted a trial membership. Why am I still being charged?

A: All memberships transfer from trial to monthly automatically unless they are canceled within the trial period. Some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact the financial institution directly.

Q: Is there a way to know for sure if my account has been canceled?

A: Once you cancel your account, you should receive an email confirming that it was successfully canceled. If you do not receive this email, check your junk/spam folder. If it is not there, give us a call at +1-855-768-0492 +44-808-196-7808 or send us an email at [email protected] and we will be happy to assist you.

Q: I forgot my login information, can someone help?

A: Our customer service representatives can help you retrieve your username or password information by calling them directly at +1-855-768-0492 +44-808-196-7808 as well as by using the email form or the Live Chat feature on the website.

Q: My credit card keeps getting declined and I don’t know why?

A: There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-855-768-0492 +44-808-196-7808 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.

Q: How do I know it is safe to put my credit card information online?

A: We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-855-768-0492 +44-808-196-7808 or email us at [email protected].

Contact Us

Here at bignerdgames.com, our agents find solutions and create a fantastic support system to ensure your satisfaction in all areas of customer service and technology. We are here for your 24/7 to find any solution for your concerns, problems or inquiries. Send us an email at [email protected] or call us at +1-855-768-0492 +44-808-196-7808, or use Live Chat Support. bignerdgames.com has the helpful and friendly support staff that you need to make your day easier and brighter.